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Privacy Policy

Privacy Policy Effective Date: October 31, 2023
Introduction This Privacy Policy describes and outlines the personal information collected, how the TradeUpBC Team (we, our, ours) uses and protects the information, and personal data rights. By using our site, or any of our services, you consent to the practices as described in this policy.
Information We Collect We may collect the following information:
  1. Program Information: Information that identifies the specific program your institution offers, such as Course ID, Course Length, Credits, Course Schedule, and Course Descriptions.
  2. Registration Numbers: The TradeUp Team will request registration numbers for the specific program offered for us to juxtapose registration numbers with site traffic to provide as close to accurate data to the Ministry.
How We Collect Information Data collection methods may include:
  1. When you provide information in methods including registering for an account, filling out forms, and interacting with services such as our chat.
  2. Use of cookies, web beacons, and other technologies.
  3. Directly requesting information from partner institutions such as registration numbers for specific offerings (using only the institution's existing analytics).
Use of Information We may use the information provided for purposes, including:
  1. Data Analytics
  2. Sending newsletters or communications materials.
  3. Customer support
  4. To comply with legal obligations and to protect our rights and interests.
  5. Promoting your offerings using social media (Instagram/X (a.k.a. Twitter)
Sharing of Information We may share information with:
  1. Service providers and business partners who assist us in providing and improving our services.
  2. Law enforcement agencies, government officials, or other third parties when required by law or to protect our legal rights.
Your Choices You have the following rights regarding your personal information:
  1. Access: You can request access to the information we hold about your offerings.
  2. Rectification: You can request that we correct or update inaccurate or incomplete personal information.
  3. Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
  4. Opt-out: You can opt out of receiving marketing communications from us by following the instructions in our emails.
Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  1. No information will be shared with any party other than stakeholders, the Ministry, and the TradeUpBC Team.
  2. No information disclosed from meetings, conversations, or emails will be shared outside of the TradeUpBC team and its stakeholders.
Changes to this Privacy Policy We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other means.
Contact Us If you have further questions or concerns about the information presented in this Privacy Policy, please contact us at: tradeup@bcit.ca