Our Associate Certificate in Polytechnic Teaching gives you a professional development pathway to build your skills as an instructor in an applied-skills learning environment. This program is designed for those who are teaching, or wish to teach, in a polytechnic educational setting. It begins by building foundational teaching and learning skills, followed by more in-depth exploration of instructional and assessment strategies, teaching with technology, facilitating online learning, and ...
More details RegisterInformation is not read the same way online as in print. This course teaches students how to express ideas on the Web, how to anticipate the needs of the reader and how to organize and structure information so that it is quickly grasped and navigable, achieving the purpose for which it was ...
More details RegisterThis course provides students with experience working and communicating in a team-based collaborative project. Students will apply theoretical concepts of interprofessional collaboration, professional empathy, conflict resolution, intercultural, and interpersonal communication in a team-based project. By collaborating in diverse teams, students will apply theories and communication practices to create a team charter, team progress report, and final report. Finally, students will practice ...
More details RegisterThis communication course familiarizes students with the role of professional editors in the contemporary workplace and introduces the principles, symbols and methods of copy-editing and substantive editing. Students will spend a significant percentage of class time practicing their editing skills and fine-tuning their understanding of grammar and mechanics. The course will help to prepare students for a typical competency test required by many employers for professional writing ...
More details RegisterExamines the planning stages involved in starting a new business including market, financial and legal responsibility requirements. Major emphasis is on the initial analysis of business viability prior to the preparation of a business plan. This course will be helpful for anyone wishing to start their own ...
More details RegisterThe growing need for competent entry-level Occupational Health and Safety (OHS) Practitioners requires an understanding of the OHS field, including how health and safety relate to an organization’s overall management system and the knowledge of the legal framework for OHS in BC. This program will provide students with sufficient understanding of OHS in the workplace so that they can competently manage a basic OHS program. This program is designed for people working in BC who want more ...
More details RegisterThis course provides the fundamental skills, tools and processes of professional selling. The focus is on “relationship” and “need-satisfaction” selling in a business-to-business environment. Through experiential exercises, practical applications and discussions students develop, deliver and evaluate a wide range of selling methods and presentations. This course is ideal for people in business who want to enhance their selling skills, people new to a sales role, and salespeople at any level who ...
More details RegisterAs the entry-level learning program, Basics of Supply Chain Management combines key concepts from the ASCM/APICS Foundations of Supply Chain Management body of knowledge. This course covers the basics; including definitions and problem solving, and a review of these concepts in actions and how these affect the firm's ability to compete in the marketplace. Key concepts are introduced, for planning and controlling the flow of products and services into, through, and out of an organization. ...
More details RegisterEducates the student on the importance of managing operations across all industries by presenting the fundamentals in productivity improvement based on a systematic, scientific problem solving methods. Includes economic feasibility, recording techniques, assembly and analysis of data, critical examination, the development and selection of alternative solutions. Case materials explore applications to manufacturing, warehouse, office, materials management and general ...
More details RegisterThis communication course familiarizes students with the principles of clear, concise writing in a technical environment for specific discourse communities. Students write and edit extensively in this course and are given extensive feedback on their style and ...
More details RegisterThis course is key to Supply Chain Management. It covers the purchasing role in implementing best value sources of goods and services as well as developing interlock with key stakeholders and decision makers. The student will learn and apply concepts in category management, strategic sourcing, competitive bidding, structured negotiations, supplier performance management, leadership and change management. The focus of the learning competencies is to increase the purchasing role contribution to ...
More details RegisterWhether you’re an apprentice looking to the future, a journeyman who is looking to start their own business, or a trades person looking to become more valuable to their employer, Entrepreneurial skills for the trades will provide skills and insights to help build and maintain a successful trades business. What sets this apart from most "start your own business" courses is it’s strong emphasis on how to set up an operating system for your trades business. Topics such as invoicing, job tracking, ...
More details RegisterLean is an organizational philosophy, and an approach to business, that develops people through respect, training and engagement to facilitate problem solving that drives innovation and productivity. Though Lean methodologies are already common in fields such as manufacturing and supply chain management, every field from healthcare to construction can benefit from this philosophy. This online, asynchronous, low-cost Micro-Credential will teach you the basics of Lean and how you can apply ...
More details RegisterOnce you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and ...
More details RegisterThe Equity and Accessibility in the Workplace Series is designed to equip participants with the knowledge, skills, and tools necessary to foster a more inclusive and equitable work environment. This series includes three comprehensive, 6-hour courses that address key areas of workplace diversity, inclusion and accessibility. By engaging in these courses, participants will learn how to recognize and overcome barriers to equity, promote inclusive practices, and implement strategies for creating a ...
More details RegisterFor the better part of every day, we are communicating with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. The Communication Strategies course will help you understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle ...
More details RegisterThis micro-credential is ideal for aspiring entrepreneurs eager to establish, manage, and grow a new business venture. Students will gain essential skills in organizing and running a business, navigating uncertainties, and working toward profitability. The impacts of social media are explored, teaching students to evaluate both the benefits and risks of different platforms for customer engagement. Emphasis is placed on viewing small businesses as potential social enterprises—commercial ventures ...
More details RegisterNumbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers. Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a ...
More details RegisterMoney matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation join the conversation, you'll want to know what people are talking about, and you'll want to be able to participate in the discussion. The Budgets and Financial Reports course will give you a solid foundation in finance. We'll cover topics like commonly used terms, financial ...
More details RegisterWherever two or more people come together, there is bound to be conflict. This course will give you a seven-step conflict resolution process that you can use and modify to resolve conflicts of any size. You will also be provided a set of skills in solution building and finding common ground. In the Conflict Resolution course, you will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every ...
More details RegisterProject managers serve as strategic leaders in today’s fast-paced and continuously evolving business environment. They play a critical role in guiding teams, managing timelines and budgets, and ensuring the successful delivery of projects across a wide range of industries. The Project Management Short Certificate Program is designed to strengthen both the technical expertise and leadership capabilities required to excel in this dynamic field. In addition to developing core project management ...
More details RegisterIf you want to boost your chances of landing a job or having a successful career change, the straightforward approach is to obtain software skills. Study after study reveals that the vast majority of jobs require some type of digital skills and companies want candidates and employees who are well-versed and comfortable with the use of computers. While digital skills training are increasing, gaps still remain and upskilling continues to be the best solution to filling these gaps. Our ...
More details RegisterThe Professional Sales - Online Short Certificate program provides you with a proven system to increase your sales. The methodologies taught in this program were developed by international speakers and sales trainers Bill Gibson and Shane Gibson over the past 20 years. If you are looking at sales as a career option or already have extensive sales experience, this in-depth, practical and engaging program will introduce you to exciting new ways to achieve sales success and help you achieve ...
More details RegisterAre you looking to further advance your career? The Short Certificate in Advanced Management Skills highlights practical exposure to training in personal and organizational success for managers. The program will enhance your decision-making skills required as a manager, identify gaps, and help you understand how managerial decisions impact business strategy. Students will learn to lead, motivate teams, and employ best practices that will equip managers to succeed. The central focus of course ...
More details RegisterStudents enhance their communication and financial skills, learn the basics of human resources management, and discover how to improve planning, administration, business process, and leadership in their organizations. Students may choose to specialize in the Financial Management Stream or the General Management Stream. The Short Certificate in General Business provides current and future managers with the skills and knowledge needed to excel in their work roles. The Short Certificate helps ...
More details RegisterStudents enhance their communication and financial skills, learn the basics of human resources management, and discover how to improve planning, administration, business process, and leadership in their organizations. Students may choose to specialize in the Financial Management Stream or the General Management Stream. The Short Certificate in General Business provides current and future managers with the skills and knowledge needed to excel in their work roles. The Short Certificate helps ...
More details RegisterLooking to start your own small business or expand an existing one? This program offers practical courses that help students advance their goals quickly, from developing and testing business ideas to improving operations and learning how to analyze financial statements. Langara College Continuing Studies’ Small Business & Entrepreneurship program offers practical courses that help students advance their goals quickly, from developing and testing business ideas to improving customer service ...
More details RegisterThis workshop is designed to assist project managers in their study and preparation for the Project Management Professional (PMP)® Certification Exam from the Project Management Institute (PMI). Participants learn exactly what to anticipate during the PMP® Certification Exam, as well as strategies on answering questions that can help them achieve a higher score. We cover all evaluated subject areas and provide example questions and answers to familiarize participants with the scoring methods ...
More details RegisterThe Truth and Reconciliation at Work micro-credential is purpose-built to equip you with the knowledge, skills, and perspectives necessary to understand and implement systemic and internal Truth and Reconciliation practices. Through a series of engaging courses, you will delve into the complexities of Truth and Reconciliation, exploring the 94 Calls to Action, privilege and systemic discrimination, Indigenous and non-Indigenous worldviews, and more. This micro-credential will empower you to ...
More details RegisterIn this micro-credential, you will gain the essential skills needed to lead people effectively in mid-level supervisory, administrative, and service-oriented positions. You will develop leadership abilities, enhance conflict management and communication skills, and build confidence to compete successfully in the job market. This program is designed to align with labour market needs, enabling you to transition smoothly from training to employment. Who the Program is for: This ...
More details RegisterExplores project management techniques and frameworks in the context of instructional systems design (ISD). Examines the intersections of project management, instructional systems design (ISD), and instructional design (ID). Builds an understanding of the application of project management to address learning needs in a variety of contexts. Exposes students to the importance of teamwork in the application of project management and instructional systems design ...
More details RegisterDevelops core skills for professionals working in conflict and change management contexts: reflective practice, use of self, skills, process, and context of application. Examines design and implementation of sustainable and integrative changes at organizational and community levels, as well as in complex multi-stakeholder environments. Builds professional competencies for dealing with resistance and generating buy-in and ownership in change processes. Pre-requisites: One of DEMN502, CAMN502, ...
More details RegisterRegister now to add new skills to restock your management toolkit. Pick up the skills to have difficult conversations and explore ways to level up your leadership skills. This flexible professional certificate allows you to choose the courses that will help you fill in the blanks so you can get back to leading your team with efficiency and skill. Who the Certificate is for: This program is designed for new and experienced supervisors, team leaders, and managers who want to enhance their ...
More details RegisterOrganizational leaders must consider the impact of their design choices not only on business performance, but also on employees, customers, and the communities and societies in which they operate. This course discusses the systematic approach to configuring and aligning structure with strategy and includes an examination of the links between communications, processes, knowledge, metrics, leadership and people practices, with culture and strategic direction in organizations. Using case studies, ...
More details RegisterStudents will become comfortable and confident in developing and implementing strategic plans for international businesses. Processes, theories, and frameworks from international thought leaders, coupled with deliberately curated research, will form a solid foundational understanding of an organization’s internal business environment as a basis for strategic ...
More details RegisterThis six-month graduate certificate is designed to give you a practical foundation in core leadership skills. You’ll explore the connections between communication, processes, knowledge, metrics and people practices, while developing the tools to approach leadership challenges with confidence. Learning happens in collaboration with peers and instructors, with plenty of opportunities to share insights and apply new ideas. ...
More details RegisterLearning powers every industry. Traditional education prepares students for careers. Staff training ensures new hires are ready to do the job. And professional development helps employees keep skills up to date. You'll examine how to make learning experiences — in the workplace and classroom — interesting, productive and useful. You'll see how project management intersects with instructional design and learn how both enhance education. And you'll benefit from Royal Roads' decades of ...
More details RegisterThis graduate certificate is designed for professionals across all sectors who are working in or consulting with organizations. You’ll gain graduate-level expertise in social and environmental innovation, apply it to your own context and explore how to create corporate value by enabling positive change in organizations, communities and beyond. Your learning will focus on: - Driving social and environmental change alongside business goals - Creative approaches to solving ...
More details RegisterThroughout this program, you'll learn how to connect change initiatives to organizational strategy, build cultures that can adapt and transform, and manage the dynamics of power and influence. You’ll develop practical tools for communication, engagement, and measuring the impact of change efforts, along with proven methods to plan and deliver on strategic goals. By approaching change from a whole-systems perspective, you’ll explore how influence shapes culture and how the right tools can ...
More details RegisterStaying on top of your game helps you do your best work in any industry, but especially one as in-demand as executive coaching. The Graduate Certificate in Advanced Coaching Practices helps you stay up to date and take your coaching to the next level. You’ll also learn about coaching across cultures, so you can become truly global in your practice. And you’ll examine advanced coaching psychology and practices to create an organizational culture of coaching and mentorship. Each course ...
More details RegisterProvides a holistic and interdisciplinary approach to understanding conflict analysis and management as a field of study and practice. Focuses on engaging with conflict, change, and systems specifically related to organizational ...
More details RegisterIn the Customer Service Excellence micro-credential, you will dive deep into the world of customer service, exploring strategies and best practices employed by top organizations across various industries. This program emphasizes practical insights, interactive exercises, and real-world case studies to bring customer service concepts to life. You'll learn how to master communication skills, handle challenging situations, and foster a customer-centric culture that exceeds expectations and ...
More details RegisterIn this micro-credential, you will explore the pressing challenges and impacts of climate change and develop the skills necessary to take meaningful climate action. You will look at ways climate change affects us, learn to reduce its impacts, and enhance individual and collective resilience. Through interactive online courses, you will engage with a professional community, gaining foundational knowledge to bring climate action strategies and leadership into your workplace. Who the Program ...
More details RegisterIn this micro-credential, you will gain the skills, confidence, and knowledge required to excel in administrative and service-oriented positions. This program is designed to meet labour market needs, helping you transition from training to employment, and providing you with relevant and transferable skills for the workplace. You will enhance your leadership abilities, communication skills, and conflict management techniques, making you a competitive candidate in today's job market. Who the ...
More details RegisterIntroduces students to history and current issues affecting 2SLGBTQI+ individuals and their communities with particular attention to seniors, youth, cultural and linguistic minority groups. Includes discussion of issues affecting lesbian, gay, bisexual, agender, transgender, non-binary, queer and Two-Spirit individuals and communities. Examines ways of creating welcoming and inclusive organizations, public services, and communities and approaches 2SLGBTQI+ issues from human rights and cultural ...
More details RegisterCOMM 240 Financial Accounting I is an introductory course in accounting from the basic accounting equation to the preparation of the income statement, statement of owner's equity and balance sheet. This course covers merchandise operations, valuation and control of cash, temporary investments and receivables, inventories and cost of goods sold, principles of internal control and capital assets. Includes important accounting principles and concepts as well as the classification of accounts. The ...
More details RegisterAs our world and workplaces become more complex and diverse, managers and leaders need expanded skills. Developed in consultation with many of the largest employers in the West Kootenay and Boundary regions, this modular program—comprised of four separate micro-credentials—will provide individuals with leadership skills and knowledge they can immediately employ in the workplace. This highly interactive program fosters peer-to-peer learning while still providing flexibility for working ...
More details RegisterOTEC 170 Bookkeeping I provides students with an introduction to manual accounting. Emphasis is placed on fundamental accounting principles and their application in day-to-day business situations. This course is based on a service business organized as a sole proprietorship. Students cover basic bookkeeping skills including double-entry general journal entries, posting to the general ledger, preparing a trial balance, recording adjustments in a ten-column worksheet, producing period-end ...
More details RegisterThis course is a three-part certificate program for all supervisory levels. Managers are offered hands-on training and experience to equip them with the necessary skills and tools required to be effective managers. These courses will be delivered virtually and fully instructor-led. Topics include: - Communicating Effectively and Persuasively in a Team Environment - Recognizing a Win-Lose Situation - Handling Job-Related Problems - Giving Effective Feedback - Enhancing Interviewing ...
More details RegisterThis course will help you build trust in your team and organization, and you'll be better prepared to understand and effectively resolve complex issues. It focuses on the factors that encourage people to build strong work relationships, and promote high levels of accountability and ...
More details RegisterTaught for over 20 years to thousands of individuals, from a wide range of industries, this course will teach you the fundamentals of project management. The interactive format includes small group exercises, large group discussions and instructor facilitation. You will be able to practice what you learn on a project of your ...
More details RegisterUnlock your financial literacy, and emerge a more confident and effective business leader. In today’s dynamic business landscape, financial literacy is a cornerstone of successful business management and effective leadership. Financial Literacy for Effective Business Leadership has been created to empower working professionals like you with the financial acumen necessary to lead with confidence and ...
More details RegisterLearn the science of service—the psychology that drives great experiences for customers and employees. These popular courses include informative, actionable content based on easy to follow frameworks that are applicable whether you serve customers or colleagues locally or internationally. Offered in 3 level Modules: Level 1: Ace the 3Rs, Level 2: Moments of power, Level 3a: Develop a service strategy/Level 3b: Make service your advantage & Level 3c: Coaching for better ...
More details RegisterThe Business Intelligence and Data Analytic program focuses on the technical foundations and specialized skills needed to analyze patterns and trends in different data types, and to make informed decisions. You'll learn to identify and evaluate data sources, as you assist in building innovative business strategies. The program is designed to provide you with valuable and sought-after skills in data analysis that will help you to identify opportunities and prepare you to become a specialist ...
More details RegisterEssential Soft Skills Training provides learners with foundational soft skills such as communication, creativity, productive conflict resolution, self-awareness, social intelligence, problem solving, critical thinking and team-building. In light of how digital work environments affect these skills, this micro-credential will prepare learners to be more effective in working collaboratively and constructively with colleagues, thus increasing their competitive advantage in the workplace. Theory ...
More details RegisterThe Micro-certificate in Business Communication is designed to sharpen communication skills by providing easy-to-apply strategies for continued growth and improved productivity. The program's practical approach focuses on developing specific skills needed to communicate effectively in the workplace and the self-confidence to successfully apply those skills. You'll gain an understanding of the interpersonal communication skills necessary to build constructive relationships in a diverse ...
More details RegisterHaving strong knowledge in finance is a very influential part of running a successful business. It’s what helps you make smart decisions and maintain your business’s health. This certificate will give you the skills and knowledge to excel in the dynamic world of finance. Through a comprehensive curriculum, you will gain a deeper understanding of financial analysis and basic financial management theory. You will develop the ability to prepare and analyze journal entries, financial statements, ...
More details RegisterExplore the topic of leadership: develop an understanding of the difference between leading and managing, and examine current theories of key leadership practices. Identify your own personal leadership style and evaluate its potential impact on the performance of your duties in the ...
More details RegisterLearn how to prepare and deliver effective presentations that you can use for business, sales, training, or public speaking. Discover how to document, plan, and structure your presentation to influence your listeners and achieve your ...
More details RegisterGet introduced to the key principles of conflict handling and develop an understanding of the meaning and causes of conflict. Learn how to manage relationships with customers and colleagues. Gain insight into people's individual conflict resolution styles, internal and external customer conflict, the cost of conflict, resolving conflict, communicating effectively during conflict, and preventing conflict through ...
More details RegisterPrerequisite: Bookkeeping Level I with B or better. Learn to manage a payroll accounting system, with an emphasis on the calculation of earnings and deductions to conform to federal and provincial laws and accounting best practices. Find out how to complete forms required by law and the necessary accounting entries performed as part of basic payroll recordkeeping. This is a general course that is not specific to any one ...
More details RegisterThis course is designed to build participant confidence in performing cardiopulmonary resuscitation (CPR) skills in a team environment for professionals with a duty to respond, such as: - In-facility care providers, including nursing staff, care aides, and allied health professionals - Medical and dental professionals - Pre-hospital care providers, which may include professionals in a fire service, search and rescue, sports-medicine, lifeguards and ski-patrol. Learn the important steps ...
More details RegisterExamine the basics of current labour relations legislation in B.C. Learn how to interpret this legislation and assess its impact on workplace ...
More details RegisterThis course provides comprehensive First Aid and CPR techniques for those who need training to meet work requirements or wish to know how to respond to emergencies in the home. It covers cardiovascular and breathing emergencies, CPR C, prevention of disease transmission, soft tissue injuries, poisons, and injuries to the head and spine. It is based on the current First Aid, CPR, and AEC guidelines and meets a variety of provincial and territorial regulations for standard First Aid and CPR. ...
More details RegisterLearn the latest techniques, methodologies, and approaches to teaching in vocational and trades training ...
More details RegisterLearn the latest approaches in curriculum development, instruction, and reflective evaluation for teachers in adult-learning ...
More details RegisterThis practical and accessible program is designed to help new and aspiring supervisors build essential leadership and management capabilities. Participants develop skills in communication, conflict resolution, team building, performance management, and more—equipping them to lead with confidence and effectiveness in today’s dynamic ...
More details RegisterThe Basic Elements of Bookkeeping Certificate Program is a part-time, non-credit program consisting of 108 hours of classroom training, including 3 project-based questions at the end of each level 2 course. The program is intended for the current or future administrative professional and provides an opportunity to develop basic accounting and bookkeeping ...
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