AUTO 3160

Automotive Service Management

Course Details

Institution:British Columbia Institute of Technology

Length of the program:27 (hrs)

This online course introduces participants to staffing, finances, marketing and shop administration associated with the automotive service and repair industry. Potential candidates are: upgrading technicians, career transitioners, service support staff, and those seeking general knowledge for a career in automotive management. Topics discussed, but not limited to are: sales potential, profitability, expense control, working with vendors, understanding staff motivational factors, and we will answer the questions; "where do all the numbers come from and what do they mean?". You should have some general knowledge of the repair industry in order for this course to be meaningful to you.

Programs and courses are subject to change without notice.