A3R, MOP, CBP, DSS, BSS
Institute:University of Victoria
Length of the program:14 hrs.
Learn the science of service—the psychology that drives great experiences for customers and employees. These popular courses include informative, actionable content based on easy to follow frameworks that are applicable whether you serve customers or colleagues locally or internationally.
Offered in 3 level Modules.
Level 1: Ace the 3Rs
Level 2: Moments of power,
Level 3a: Develop a service strategy, Level 3b: Make service your advantage & Level 3c: Coaching for better performance.
Please refer to the institute's page for information on the price.
Programs and courses are subject to change without notice.
